The webmaster has forbidden your access to this site

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4 years 6 months ago #6621 by runelog
The webmaster has forbidden your access to this site was created by runelog
Hi. I updated Joomla to 3.9.4 and latest SecurityCheck yesterday and get this errormessage. I cannot access backend either.

"The webmaster has forbidden your access to this site". Any Idea?

-R

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4 years 6 months ago #6622 by Jose
Replied by Jose on topic The webmaster has forbidden your access to this site
Hi R,

For some reason the firewall has blocked you. If you don't have the OTP feature enabled then please follow the point 1 of this forum entry to disable it.

Regards,
Jose

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4 years 6 months ago #6628 by runelog
Replied by runelog on topic The webmaster has forbidden your access to this site
Managed to disable the "Securitycheck - Pro" module and "Security Check - Cron" module and site are now live.
I will look into the thread to see if there is anything I can do to rectify the issue.

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4 years 6 months ago #6629 by Jose
Replied by Jose on topic The webmaster has forbidden your access to this site
Hi R,

Check SCP logs. There you should find the reason why you were blocked.

Regards,
Jose

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4 years 6 months ago #6665 by carosouza
Replied by carosouza on topic The webmaster has forbidden your access to this site
Hello Jose, this is Carlos (pt-BR), and I also had the same problem accessing now, after updating Joomla 3.9.4 and SecurityCheckpro.

Thanks

Carlos

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4 years 6 months ago #6668 by Jose
Replied by Jose on topic The webmaster has forbidden your access to this site
Hi Carlos!

Try disabling the plugin. For some reason the firewall blocked you...

Regards,
Jose

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