Can't edit suspicious words

  • miktowers
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1 month 1 week ago #10115 by miktowers
Can't edit suspicious words was created by miktowers
Hi Jose! How are you? 
I'm having trouble with some users, that are still being blocked by second level protection (suspicious words list)
I've added to exeptions the rules, but the users are still being blocked.

I've found the users IP in the blacklist (I don't remember have added them to blacklist)
Additionally, I can't edit the suspicious words list, because it's codded (selecting the field, doesn't show the actual words list like in other versions)
I'm attaching a couple of screenshots
 
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1 month 1 week ago #10116 by Jose
Replied by Jose on topic Can't edit suspicious words
Hi Miguel!

I'm fine, thanks. Hope you're fine too.

You have discovered a bug; there is a javascript variable not defined and this is why you can't edit the list. Working to solve it. Please, post administrative credentials for the site as a private message and i will install the a modified version to solve your issue.

Regards,
Jose

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1 month 1 week ago #10117 by miktowers
Replied by miktowers on topic Can't edit suspicious words
This message contains secure information

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1 month 1 week ago #10118 by Jose
Replied by Jose on topic Can't edit suspicious words
Hi Miguel,

Solved.

And I also know why you had IPs in the blacklist: the option that causes this behaviour is the "URL inspector", not the "second level" protection. This feature automatically adds to the blacklist all requests to the home with a certain pattern in it; in your case, home.php:
 

You should not have problems in the future.

Regards,
Jose

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1 month 1 week ago #10119 by miktowers
Replied by miktowers on topic Can't edit suspicious words
Hi Jose! how are you?
I don't know why, but users are still being blocked.
I've double checked and the rule hasn't the word home.php

What could be happening?

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1 month 1 week ago #10120 by Jose
Replied by Jose on topic Can't edit suspicious words
Hi Miguel,

I didn't remove them from the blacklist. I have just checked the logs and there are no new entries, so they probably are still blocked. Just remove them from blacklist and they should be able to access again.

Regards,
Jose

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